Reference

How bdokk Handles Your Personal Information

Your account data stays with us — not shared, not sold. This policy covers what we collect when you use bdokk, how we store it, and what you can do about it. Access depends on your local law and eligible regions.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredRight to Request DeletionCookie Controls Available
bdokk How bdokk Handles Your Personal Information
HOW WE PROTECT IT

Data Handling You Can Check

Encryption in Transit

All data moving between your device and bdokk is encrypted via SSL. This covers login, payment confirmation, and account updates whether you are on mobile or desktop.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the consent banner or your account settings.

Retention and Deletion

Account data is held while your account is open and for a legally required period after closure. You can request deletion by contacting support; we will confirm the outcome in writing.

Third-Party Payment Processors

bKash, Nagad, and Rocket process payments under their own privacy terms. We receive only the reference data needed to credit your bdokk wallet — not your full wallet credentials.

DATA CONTACT PATHS

Reach Us About Your Privacy

Team online

Live Chat

Open the chat widget from any page on bdokk. Our support team handles data queries and can escalate a deletion or access request on your behalf.

Email Support

Send your data request to our support address from the email linked to your bdokk account. Include your account username so we can locate your records quickly.

Account Settings

Some data preferences — including cookie consent and marketing contact — can be managed directly inside your account settings without contacting support.

Common Questions About Your Data

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged automatically for account security.

Yes. Contact support via live chat or email from your registered address. We will verify your identity and provide the data we hold within a reasonable timeframe under applicable law.

Send a deletion request through live chat or email. We will process it and confirm in writing. Some data may be retained for the period required by law even after deletion.

We share only what is necessary — payment references with bKash, Nagad, or Rocket to process transactions. We do not sell your data or share it for marketing purposes with outside parties.

Session cookies keep you logged in; analytics cookies help us improve the lobby. Non-essential cookies can be turned off from the consent banner or inside your account settings at any time.

Your use of bdokk and the data we hold is subject to your local law and the eligible regions we serve. If you have jurisdiction-specific questions, contact our support team directly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.